Terms of Service

Last updated: 27 May 2026

Welcome to Allergen, engineered by Can Factory. By downloading, accessing, or using this app, you agree to be bound by these Terms of Service.

Medical and Healthcare Disclaimer

The Allergen app is designed solely as an organisational and informational tool to help you manage dietary requirements and allergy information.

This app does not provide medical advice, diagnosis, or treatment. Information shown in the app must never be used as a substitute for professional medical advice, consultation, or treatment from a qualified healthcare provider. Do not disregard professional medical advice or delay seeking it because of information you have read or recorded in this app. In the event of a medical emergency, including an allergic reaction, immediately contact emergency services or your healthcare provider.

Limitation of Liability

Allergen relies on information you enter. We make no representations or warranties regarding the absolute accuracy, completeness, or timeliness of ingredient, allergen, or translation information shown in the app. The ultimate responsibility for verifying the safety of any food, product, or environment rests entirely with you.

Under no circumstances shall Can Factory, its affiliates, or partners be held liable for any direct, indirect, incidental, or consequential damages, including but not limited to adverse health events or allergic reactions, arising from the use of or inability to use this app.

Automated and AI-Assisted Features

If you use features that employ artificial intelligence or other automated analysis to help identify patterns in your food diary, those features are provided strictly for informational and organisational purposes. They are not capable of medical diagnosis and their output is not reviewed by medical professionals. Automated insights may occasionally be inaccurate, incomplete, or misleading. You must not rely on them to make dietary or medical decisions without consulting a qualified healthcare provider.

Family and Dependent Profiles

You may create profiles and enter dietary and health information on behalf of family members or dependents. By entering data for another individual, you confirm that you have the legal authority and explicit consent required to do so. If you enter data on behalf of a minor, you confirm that you hold parental responsibility.

General

The app may be updated periodically, and continued use constitutes acceptance of any changes to these terms where permitted by law. You may stop using the app at any time by deleting it from your device. These terms are governed by the laws of the jurisdiction where Can Factory is based.

For questions about these terms, please contact our support team at [email protected].